Terms & Conditions
Last updated: October 19, 2026
These Terms & Conditions (“Terms”) apply to your use of konahousecoffee.com (the “Website”) operated by Kona House Coffee (“Kona House Coffee”, “we”, “us” or “our”), Hangar 4 – Marina Cubes Street, Dubai, United Arab Emirates. By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
1. About the Website
The Website gives information about our café, our menu and how to contact us. We may change, suspend or remove any part of the Website at any time without notice.
2. Menu, prices and availability
Menu items, descriptions, photos and prices on the Website are for general information only. Prices are shown in UAE Dirhams (AED) and may change without notice. Items may not always be available, and the food and drinks you are served may look different from the photos. The prices and items available in the café at the time of your visit apply.
3. Allergies and dietary needs
Our kitchen handles common allergens, including milk, eggs, nuts, gluten, soy and sesame. We cannot guarantee that any item is free from allergens. If you have an allergy or special dietary need, please tell our team before you order.
4. Bookings, events and enquiries
Sending us a message through the Website, by phone or on WhatsApp does not confirm a table, event or workshop booking. A booking is confirmed only when we confirm it to you directly. Specific terms, such as deposits or cancellation rules, may apply to events and workshops and will be shared with you before you book.
5. Acceptable use
When using the Website, you agree not to:
- use it for any unlawful purpose or in breach of these Terms;
- send false, offensive or misleading information through our contact form;
- try to gain unauthorised access to the Website, its server or any connected system;
- introduce viruses or other harmful code, or interfere with the Website’s normal operation;
- copy, scrape or collect content or data from the Website by automated means without our written permission.
6. Intellectual property
All content on the Website, including the Kona House Coffee name and logo, text, photos, graphics and design, belongs to Kona House Coffee or its licensors and is protected by intellectual property laws. You may view and print pages for your personal, non-commercial use. You may not copy, reproduce, modify or distribute any content without our prior written permission.
7. Third-party links
The Website links to third-party websites and services, such as Google Maps, WhatsApp, Instagram, TikTok and LinkedIn. We do not control them and are not responsible for their content, availability or practices. Your use of them is subject to their own terms.
8. Disclaimer
We try to keep the information on the Website accurate and up to date, but we provide the Website “as is” and “as available” without warranties of any kind. We do not guarantee that the Website will be uninterrupted, error-free or free from viruses.
9. Limitation of liability
To the fullest extent permitted by law, Kona House Coffee is not liable for any indirect, incidental or consequential loss or damage arising from your use of, or inability to use, the Website or any information on it. Nothing in these Terms limits any liability that cannot be limited under UAE law.
10. Privacy
Our Privacy Policy explains how we collect and use your personal data. It forms part of these Terms.
11. Changes to these Terms
We may update these Terms from time to time. The latest version will always be on this page, with the date it was last updated. Continuing to use the Website after a change means you accept the updated Terms.
12. Governing law
These Terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates. The courts of Dubai have exclusive jurisdiction over any dispute arising from these Terms or your use of the Website.
13. Contact us
If you have any questions about these Terms, contact us at info@konahousecoffee.com or +971 58 236 4780.